Staddle Stone Spa, Highclere-Newbury Logo

The following statement explains our policy regarding the personal information we collect about you.

1. Introduction

This policy covers Staddle Stone Spa's use of personal information that Staddle Stone Spa collects when you use www.staddlestonespa.com

From time to time, you will be asked to submit personal information about yourself (e.g. name and email address) in order to contact Staddle Stone Spa.

By entering your details in the fields requested, you enable Staddle Stone Spa to provide you with information you require. Whenever you provide such personal information, we will treat that information in accordance with this policy. When using your personal information Staddle Stone Spa will act in accordance with current legislation and aim to meet current Internet best practice

If you provide the email address of a third party to Staddle Stone Spa, we understand that you have permission to use this email address.

This web site does not automatically capture or store personal information, other than logging the user's IP address and session information such as the duration of the visit and the type of browser used. This is recognised by the web server and is only used for system administration and to provide statistics, which Staddle Stone Spa compiles to evaluate site use. Please see our cookie policy below.

Links to other web sites included on www.staddlestonespa.com do not imply any endorsement, validation or responsibility by Staddle Stone Spa as to the content or privacy policies of such sites. We cannot guarantee that these links will work all of the time and we have no control over the availability of the linked pages.

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2. Use and storage of your personal information

When you supply any personal information to www.staddlestonespa.com we have legal obligations towards you in the way we use this data. We must collect the information fairly, that is, we must explain how we will use it and tell you if we want to pass the information on to anyone else.

In general, any information you provide to Staddle Stone Spa will only be used within Staddle Stone Spa. Your information will be disclosed where we are obliged or permitted by law. Also, if you post or send offensive, inappropriate or objectionable content anywhere on or to www.staddlestonespa.com or otherwise engage in any disruptive behaviour on www.staddlestonespa.com, Staddle Stone Spa can use whatever information that is available to it about you to stop such behaviour. This may involve informing relevant third parties such as your employer, e-mail/Internet provider and law enforcement agencies about the content.

We will hold your personal information on our systems for as long as you use the service you have requested. We will ensure that all personal information supplied is held securely, in accordance with the Data Protection Act 1998.

We will not contact you for promotional purposes, such as notifying you of improvements to the service or new services on www.staddlestonespa.com unless you specifically agree to be contacted for such purposes at the time you submit your information on the site, or at a later time if you sign up specifically to receive such promotional services.

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3. Access to your personal information

You have the right to request a copy of the personal information Staddle Stone Spa holds about you and to have any inaccuracies corrected. Please address requests to the Data Protection Officer, Staddle Stone Spa, 1-2 Old School Cottages, Highclere, Newbury, Berkshire, RG20 9RH.

For information on the Data Protection Act 1998, the Privacy and Electronic Communications (EC Directive) Regulations 2003 and the Information Commissioner please follow this link: www.ico.org.uk

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4. Disclaimer

As far as is reasonably possible, Staddle Stone Spa will ensure that information provided on this website is accurate. Staddle Stone Spa cannot accept any liability whatsoever for omission or error. Equally, as we regularly virus check materials, we cannot accept any responsibility for any disruption of damage that may occur during use of this website.

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5. Intellectual property

Users of this site may not print, download or in any manner copy images or text from the site, except for personal, non-commercial use, without permission from Staddle Stone Spa.

6. Technical details for you to add to your Privacy Policy

Our website uses a content management system to allow us to update content and images. Our site is hosted at Rackspace in London and uses Cloudflare to provide a secure barrier that provides complete DDoS protection. The hosting is run by an infrastructure management company called M Group contracted by Maxx Design Ltd to manage the servers and their operation.

We use Google Analytics to collect anonymous information about users' activity on the site, for example the number of users viewing pages on the site, to monitor and report on the effectiveness of the site and help us improve it. The User and Event Data Retention within Google Analytics is set to 'Do Not Automatically Expire'. Google Analytics data will be stored indefinitely, subject to acceptance and interaction of Google Analytics cookies.

Cookie

Name

Purpose

More information

Google Analytics

_gat
_ga
_gid
AMP_TOKEN
_Gac_
_utma    
_utmt    
_utmb   
_utmc    
_utmz    
_utmv    

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information, including IP address, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

Cookie

Name

Purpose

More information

Cloudflare

_cfduid

The _cfduid cookie is used to identify individual clients behind a shared IP address and apply security settings on a per-client basis

https://support.cloudflare.com/hc/en-us/articles/200170156-What-does-the-Cloudflare-cfduid-cookie-do-


7. Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help us analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for our website operators and providing other services relating to website activity and internet usage.

Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this you may not be able to use the full functionality of this website

To opt-out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout

Our website works better with cookies enabled. Our cookies don't give us, or anyone else, access to your personal data. We advise you to keep cookies enabled. However, you can choose to reject cookies. There are instructions on how to delete cookies (http://www.aboutcookies.org.uk/managing-cookies) on the 'About Cookies' website.

For more information about how Maxx Design Ltd processes data, please view their Privacy Policy (https://www.maxx-design.co.uk/privacy-policy). For more information about how Cloudflare processes data please view their Privacy Policy (https://www.cloudflare.com/security-policy/).